Enrollment Growth Hero

If you’re interested in all things related to university enrollment, admissions, and recruitment, I would recommend reading the Enrollment Growth Playbook from Helix Education.

Here’s my take on the playbook from earlier this year:

The Enrollment Growth Playbook represents next generation thinking about how universities and colleges think about their enterprise-level goals, growth, marketing, enrollment, retention, and data intelligence.

Recently, the team at Helix Education contacted me about a new interactive game-based version of the Enrollment Growth Playbook.

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Student Success, Retention, and Employability – Getting Digital in a High Tech, High Touch Environment

Sometimes it’s worthwhile to create a post that spans a variety of inter-related topics as a way of sharing a collection of ideas. When I was outlining this piece, I was struck by the seemingly disparate lens in which these topics are often looked at from an institutional perspective. However, with a deeper glance, it’s the connections between these areas that are the strands that form essential aspects of the student experience.

Continue reading Student Success, Retention, and Employability – Getting Digital in a High Tech, High Touch Environment

The Enrollment Growth Playbook

To those who believe deeply in the power of higher education, all while tenaciously pushing for its betterment.

Enrollment management has long been one of my professional areas of interest. As a core function within higher education, enrollment growth matters. Recently I had the chance to read a new book on this particular subject from Helix Education.

The Enrollment Growth Playbook represents next generation thinking about how universities and colleges think about their enterprise-level goals, growth, marketing, enrollment, retention, and data intelligence.

Continue reading The Enrollment Growth Playbook

Student Services, Social Media, Yik Yak, and Engagement

Jisc

One of the first UK higher education organizations that I found whilst researching UK HE + technology was Jisc. After attending a couple of their events and connecting with their social media team, I was invited to share my thoughts on social media, student services, Yik Yak, and digital engagement. Here are excerpts and links to those posts:

Enhancing student services with digital engagement

Student services teams that capitalise on the reach and utility of digital channels have an opportunity to enhance their work, create campus connections, and lead the way for successful student experiences.

Yik Yak – the rise of anonymous geo-social connectivity

For now, Yik Yak is the dominant player in the anonymous geo-social mobile app space. Educators should learn how to use Yik Yak today as preparation for the next big thing. I’ve been posting, up-voting, and down-voting on Yik Yak. Sure, the anonymous aspect is a bit different compared to my preferred social media channels, but at least I can be confident that I’m engaging in lifelong learning in the digital realm.

Why educators can’t live without social media

There are enhanced educational opportunities that come from getting digital. Educators who are student-focused will always be ready for the challenges of the present and the opportunities of the future. It’s up to institutions to provide support, resources, and rewards to those who are using social media to benefit the learners that they serve. So let’s get digital in order to get learning.

Blogging for Inside Higher Ed

Student Affairs and Technology - IHE year 1

I’ve been blogging for Inside Higher Ed (IHE) for 6 months. The word cloud represents the most-used words in the 45 posts that I’ve written for my “Student Affairs and Technology” blog. Twitter has been one of my favorite topics to write about. It’s such a wonderfully versatile social media tool.

I’m thoroughly enjoying my ride as a blogger for IHE. I write at least 2 posts per week. As a seasoned blogger, having deadlines and a post quota has been incredibly motivating. My editor has a fantastic sense of humor. He has been a delightful boss. I can’t wait to see if I can crack 100 posts in 2011.

The only caveat of course has been that this blog has been a bit neglected. I’ve been much more active on Twitter in 2010. With a paid blogging gig and Twitter taking up more of my publishing time, I do try to put something up on this site from time to time. Stay tuned for significant site updates. I plan on incorporating more of my consulting endeavors on this blog as I continue to navigate the “Stoller Coaster.”

Blogging Student Affairs and Technology

Inside Higher Ed - blogging about student affairs and technology - Eric Stoller

I am thrilled to announce that I’m going to be blogging about Student Affairs and Technology for Inside Higher Ed (IHE). As an avid reader of IHE, I am very excited to join the IHE blogging team. I think that my posts on student affairs + technology will complement Joshua Kim’s blog on Technology and Learning.

Recently, I held a contest via Twitter to name my new blog. The incentive — a $100 Amazon gift card — courtesy of Inside Higher Ed. Several folks came up with interesting/creative blog names. I think the #SAChat Community provided the majority of ideas. Student Affairs folks are uber creative.

Here are my 3 favorite submissions:

  • Jeff Jackson: The Stoller Strikes Back, Return of the Blogosphere, Student Affairs….I am Your Blogger
  • Zack Ford: Challenge and Tech Support
  • ACUHO-I (sent via DM): Binary Code of Conduct

Choosing a winner from these 3 has been extremely challenging. Star Wars references, Sanford, and an entire Association…how cool is that?!! After more than a week of deliberate (intentional ;-) ) deliberating I have decided that the winner of the gift card is:

eric-stoller-challenge-and-tech-support

Zack Ford’s submission made me laugh. It’s subtle….and I love subtlety. The obvious nod / homage to Nevitt Sanford warms the heart. Challenge and Support is one of my all-time favorite, and oft-used, student development theories.

It should be noted that Julie Larsen was correct…the official name of my new blog is going to be: Student Affairs and Technology. The name needed to be something that would be simple enough that any IHE reader would know exactly what it was about. The blog also needed to be search engine friendly…”Students Affairs + Technology” is simple and searchable.

Stay tuned for my first official post on Inside Higher Ed!

Honorable mention:

Julie P-Kirchmeier: Stoller: Resistance is Futile

Niki Rudolph: Epic Stoller

Justine Carpenter: Tech Tips for SAPs

Christopher Conzen: The Stoller Coaster

Student Affairs + Jobs + RSS + Email

Using RSS to conduct a student affairs job search

Conducting a successful student affairs job search requires patience, networking, and technology. That’s right, technology. One particular tech tool that is extremely useful for conducting a search is RSS. Job postings delivered to your feed reader via RSS means that new job announcements are efficiently delivered to your virtual doorstep.

If you aren’t familiar with using RSS, please watch this video for more information:

If you need an RSS feed reader, I would highly recommend using Google Reader:

There are a few student affairs websites that offer job postings via RSS feeds, including:

Remember to look for the RSS symbol – RSS Symbol – or for a link to RSS data. Ideally, all student affairs job sites will offer RSS feeds in the near future as this makes conducting a search ultra-convenient.

An alternative to RSS feeds for job postings is the “Email Alert.” Several sites offer email alerts based on a variety of search queries. ACPA, The Chronicle of Higher Education, The Placement Exchange, and the Higher Education Recruitment Consortium all offer student affairs job search updates via email alerts.

In addition to the RSS and Email solutions mentioned above, most student affairs associations / higher education news sites offer job listings on their websites. Here are direct links to the student affairs job listings for the following associations / resource sites.

Student Affairs jobs via professional associations:

Student Affairs jobs via higher education publications / job sites:

West Virginia University appoints Registrar

Earlier this year, AACRAO Consulting found that West Virginia University had erroneously awarded 288 degrees. 29 recommendations were made to enhance WVU’s student academic records management. One of the recommendations was to create and appoint a university registrar position at WVU. It didn’t take very long for WVU to create a position description for the newly created Registrar position. 3 months later, WVU has appointed a Registrar to be the “official custodian of student academic records.”

I wish Dr. Steve Robinson all the best in his new position. It will be interesting to see how quickly he can counter the institutional-wide issues that led to inaccurate degree reporting / auditing. System-wide issues are extremely difficult to mend, regardless of the appointment of a centralized leadership position. It will take coalitions of folks working in conjunction with one another to create a more focused, error-free system of degree granting.

As I ponder this situation, I keep thinking about the role that academic and faculty advisors will need to have in order to fix things at WVU. Student Information Systems are wonderful tools for most folks in higher education, however, the components that academic advisors utilize are often lacking in terms of both function and usability. Without solid systems for academic advisors, degree audits and degree granting at WVU will still be an issue…

288 degree requirement discrepancies

Academic advisors tend to get cold sweats over this type of thing. Fortunately, the institution where I work has a pretty solid degree audit system that is bulwarked by a solid system of humans. Class substitutions and transfer course equivalencies are part of my daily routine. Plus, I have my abacus at the ready in case of emergencies.

The American Association of Collegiate Registrars and Admissions Officers found that West Virginia University awarded 288 degrees despite discrepancies in credit requirements.

The investigation began in the wake of a degree scandal at the University in which Heather Bresch, Gov. Joe Manchin’s daughter, was inappropriately awarded an Executive Master’s in Business Administration degree.

Along with Bresch’s degree, AACRAO Consulting found that 27 students in the WVU College of Business and Economics, and 261 additional undergraduate degrees either fell short of credits or had other discrepancies.

Degree requirement discrepancies stemmed from several sources, said Jonathan Cumming, assistant vice president of Graduate Education. The discrepancies originated because the records-keeping process was incomplete. Credit-hour deficiencies could also be due to errors in class substitutions or mistakes made in recording transfer credits.

The mission of AACRAO Consulting’s work at WVU is to “provide professional development, guidelines and voluntary standards to be used by higher education officials regarding the best practices in records management, admissions, enrollment management, administrative information technology and student services,” according to the final report.

via UWire

The final report from AACRAO Consulting is quite lengthy but it’s worth reading as it provides a lot of insights into what went wrong at WVU. The Registrar’s position at WVU was probably fast-tracked at light speed. The position description is already online! One of the requirements for the position is that your degree cannot be one of the 288….just kidding ;-)

Lastly, I wanted to point out this quote from the AACRAO Consulting report: “Many faculty find the Banner system difficult to use, instead opting to keep records in paper form.”

SunGard Higher Education, ARE YOU LISTENING? The interface for Banner is horrendous. I would say that it’s horrible, but I don’t want to insult horrible! Let it be known that if anyone can create an interface/system that does what Banner does, and is actually friendly to humans, the higher education institutions of the world will grant you immortality and a cash prize!