Web Accessibility in Higher Education

I had an amazing time being on Seth Odell’s Higher Ed Live weekly web show. I was asked to talk about higher education and web accessibility. We just barely scratched the surface of what it means to have an accessible web. However, I think that this was a great conversation starter and I look forward to coming on the show to talk about accessibility in 2011.

The back channel conversation provided a lot of questions and insight. It was great to see so many higher education professionals engaging in a conversation on web accessibility and higher education.

Seth and I put together a terrific list of accessibility resources for folks to peruse over at his website. Like I said last night: We all go together or we don’t go at all. Accessibility is an ethical mandate. Accessibility might not be the sexy topic du jour (eg: social media), but it is necessary.

Higher Ed Live + Web Accessibility

Higher-Ed-Live

I’ll be the guest on Higher Ed Live this Sunday at 4PM PST / 7PM EST. The topic is web accessibility and higher education websites. I’m really excited to be on the show!

Ensuring our websites are usable by people of all abilities and disabilities is a legal and moral obligation many higher ed institutions have failed to live up to. Eric Stoller, an Oregon-based student affairs technology expert, national speaker, and blogger for Inside HigherEd, joins Higher Ed Live to talk about accessibility on the high ed web, including legal requirements, who’s doing it right and all the tools a school needs to get it up to speed.

Blogging Student Affairs and Technology

Inside Higher Ed - blogging about student affairs and technology - Eric Stoller

I am thrilled to announce that I’m going to be blogging about Student Affairs and Technology for Inside Higher Ed (IHE). As an avid reader of IHE, I am very excited to join the IHE blogging team. I think that my posts on student affairs + technology will complement Joshua Kim’s blog on Technology and Learning.

Recently, I held a contest via Twitter to name my new blog. The incentive — a $100 Amazon gift card — courtesy of Inside Higher Ed. Several folks came up with interesting/creative blog names. I think the #SAChat Community provided the majority of ideas. Student Affairs folks are uber creative.

Here are my 3 favorite submissions:

  • Jeff Jackson: The Stoller Strikes Back, Return of the Blogosphere, Student Affairs….I am Your Blogger
  • Zack Ford: Challenge and Tech Support
  • ACUHO-I (sent via DM): Binary Code of Conduct

Choosing a winner from these 3 has been extremely challenging. Star Wars references, Sanford, and an entire Association…how cool is that?!! After more than a week of deliberate (intentional ;-) ) deliberating I have decided that the winner of the gift card is:

eric-stoller-challenge-and-tech-support

Zack Ford’s submission made me laugh. It’s subtle….and I love subtlety. The obvious nod / homage to Nevitt Sanford warms the heart. Challenge and Support is one of my all-time favorite, and oft-used, student development theories.

It should be noted that Julie Larsen was correct…the official name of my new blog is going to be: Student Affairs and Technology. The name needed to be something that would be simple enough that any IHE reader would know exactly what it was about. The blog also needed to be search engine friendly…”Students Affairs + Technology” is simple and searchable.

Stay tuned for my first official post on Inside Higher Ed!

Honorable mention:

Julie P-Kirchmeier: Stoller: Resistance is Futile

Niki Rudolph: Epic Stoller

Justine Carpenter: Tech Tips for SAPs

Christopher Conzen: The Stoller Coaster

Google Wave and Accessibility

Google Wave is “totally inaccessible.” According to Web Accessibility in Mind’s (Web AIM) Jared Smith.

Smith’s list of Google Wave’s inaccessible aspects is quite disappointing:

  • Alternative text is not provided for any images.
  • Background images are used to convey content.
  • Roles, states, and other accessibility properties are not defined.
  • There is no document or heading structure or semantics. None! Not even a list!
  • Form elements do not have labels or titles.
  • Keyboard focus indication is hidden, making keyboard navigation nearly impossible.
  • Most interactive elements are not in the tab order or do not respond to keyboard activation.
  • Keyboard focus is often trapped, requiring the page or browser to be closed to resume keyboard navigation.
  • The application becomes unusable and unreadable when text size is increased only slightly.

I concur with Smith’s hope that Google Wave will be made into an accessible product. It’s too bad that accessibility was not part of the initial framework of Google Wave. How many times do we have to experience something built with either brick/mortar or “1’s and 0’s” that is not accessible for all users? Ableism is so pervasive. C’mon Google…you can’t really be “great” if you’re not making great things for everyone to use.

Subtitles + Common Craft = Awesome

I’m a big fan of the Common Craft Show. They take complicated concepts and translate them into “plain English”. I was perusing the Common Craft site yesterday when I noticed that they provide links to subtitled versions of their videos via dotSUB.

Here’s an entertaining and accessible (for people with auditory impairments) video called “Zombies in plain English”:

Another benefit of dotSUB is that they provide a transcript of the subtitled text in plain text. This plain text is extremely useful for users who want to access the Common Craft Show content using a screenreader like JAWS or Window-Eyes.

An accessible web

Target settles lawsuit with advocates for blind

Target Corp. will revamp its Web site to make it more accessible for the blind and pay $6 million in damages to plaintiffs who joined a class action lawsuit against the retailer, under a settlement announced yesterday with the National Federation of the Blind.

Virginia Tech Tries ‘Compliance Sheriff’ To Improve Web Site Accessibility

Virginia Tech has selected HiSoftware’s Compliance Sheriff to address management of its Web site accessibility. Compliance Sheriff is a browser-based service that crawls a Web site and compares pages against a user-defined set of criteria. The tool will compare the school’s site against world-wide accessibility guidelines such as the federally-defined Section 508, which addresses how technology should be designed to enable its use by people with physical impairments, and Web Content Accessibility Guidelines (WCAG) 1.0/2.0, from the World Wide Web Consortium, which address Web content and mobile Web applications.

Multimedia/Flash Screenreader Tango

Screenreaders don’t like flash, and I’ve invested huge amounts of time to try and satisfy the requirements of a flash (SlideshowPro) feature spot being “cool” and compliant at the same time. It ain’t easy folks. And there are quite a few universities deploying homepage flash content that isn’t accessible. And you know who you are.

WebAnywhere

WebAnywhere provides access to the web from any machine with a modern web browser and some way to play audio. It is useful for web developers who would like to check their pages for accessibility and for blind web users using a computer where no other screen reader is available.

Screen Reader + Website Accessibility

I remember the first time I closed my eyes, put on a pair of headphones and browsed the web using a screen reader. It was extremely challenging. Images without ALT attributes, Flash objects, and poorly coded websites left me feeling extremely frustrated and gave me even more empathy for web users with visual impairments. I think all website designers/coders should experience what it’s like to browse the web using a screen reader. This video shows Aaron Cannon, blind since birth, browsing a website using a screen reader.

Accessibility + Google

via the Official Google Blog:

  • Web Search: Result pages include headers to delineate logical sections.
  • Accessible Search: Promotes results that are accessible.
  • Book Search: Full-text access to public-domain works.
  • Gmail: A simple yet functional HTML mode that works well with screenreaders.
  • Gmail Mobile: A lightweight user interface that is also speech-friendly.
  • Google Maps: Easy-to-use textual directions.
  • Calendar: A functional, yet speech-friendly user interface.
  • Audio Captchas: All services that use Google Accounts provide an audio alternative for the visual challenge-response tests that are used to distinguish humans from machines.
  • Mobile Transcoder: A mobile lens for viewing the web that produces accessible views.
  • Google Video: Allows uploaded videos to contain captions/subtitles in multiple languages for viewers who are hearing-impaired or unfamiliar with the original language.
  • Google Talk: IM clients inside a web browser can pose accessibility challenges, but the use of the open Jabber API means that Google users can choose from a variety of Jabber clients, many of which work well with adaptive technologies.
  • Web APIs: Many Google services offer high-level web APIs that aid in authoring mashups; this provides a means for creating highly customized accessible views.
  • 1-800-GOOG-411: Here’s an exception to the rule that we deliver most things through a web browser. Our experimental Voice Local Search service lets anyone who can speak into a phone search for a local business by name or category; get connected to the business free of charge; get the details by SMS if you’re using a mobile phone. (Just say “text message”.)

Blackboard Community System

Blackboard Community System

Blackboard had an amazing booth at the NASPA/ACPA Joint Meeting in Orlando. It was the size of small house and it looked like one too! Inside their mini-mansion, the folks from Blackboard were demoing their portal solution, the Blackboard Community System.

Continue reading Blackboard Community System

World Usability Day

From the Official Google Blog:

World Usability Day, November 14, 2006, is for everyone who’s ever asked these questions. This Earth Day style event, focused on raising awareness and visibility of usability engineering and user centered design, is currently being organized by volunteers and local event coordinators from around the world. Whether a usability professional or just an enthusiastic (or frustrated) user, each participant is making a contribution to “making life easy”.

Check out the worldwide usability events map as well as the usability webcasts schedule.