Why Digital Identity Matters: Strategies and Concepts for Student Services

AMOSSHE digital identity webinar

UPDATED: See below for the full video of the webcast as well as the slide deck from the presentation.

I’ve been working with AMOSSHE – the UK’s Student Services Association – to put on a series of continuing professional development webinars (in the UK, professional development is typically called “CPD”).

More than 100 attendees participated in the first webinar that I did with AMOSSHE…and we’re going to do the exact same webinar one more time to make sure that everyone gets a chance to participate (and because the recording didn’t work* during round #1).

The webinar is happening on Thursday, December 3, 2015 and is titled: Why Digital Identity Matters: Strategies and Concepts for Student Services

This free interactive webinar for Student Services professionals explores how you can use social media to improve student engagement and enhance the student experience. The session helps you develop a strategic communications framework, and identifies tools, sites and apps for social media success.

***Register for the webinar***

More info about the webcast:

Continue reading Why Digital Identity Matters: Strategies and Concepts for Student Services

7 Months is a Good Thing

It’s been 7 months since my last post on this blog. Of course, this is a good thing. Why? Well, it means that life has been quite busy with all sorts of things. Working in the US and the UK has kept me quite busy. When all is said and done for the year, I will have taken 3 epic consulting trips to the US and managed to establish/grow a consulting/speaking presence in the UK. And, I’ve been writing a lot for Inside Higher Ed.

Thankfully, virtual content delivery has been an effective way for me to “present” at US-based events as well as take on work with US clients in a way that doesn’t have me taking too many flights.

The past 7 months has been filled with learning as much as possible about UK higher education via in-person conversations, social media engagement, and reading everything in sight. Of course, I’m also still continuously plugged-in to everything that’s happening in US higher education.

Eric and Gillian

Additionally, Gillian and I have had several opportunities to travel in Europe (Spain, the Netherlands, Italy, and France) and we even ran our first half-marathon in October…In case you’re wondering, the Cardiff Half Marathon is a wonderful event. So, apologies for being a bit less active on this blog.

My bio page as well as my speaking/consulting page are always up-to-date.

Getting Connected to UK Higher Education

Eric Stoller is learning about UK higher education using social media

My latest post for Inside Higher Ed tells the story about how I’ve been using social media to learn about UK higher education.

Consulting, Speaking, and Writing in the United Kingdom

Eric Stoller speaking to 1200 people at the NODA Annual Conference

Thrilled to be able to announce that I am now able to work in the United Kingdom as a higher education consultant. My wife and I relocated to London and are loving life in a new country/city. Looking forward to continuing to work with clients in the United States, Canada, and Mexico. Higher education in the United Kingdom is in an interesting place when it comes to social media / digital identity and I hope to continue building upon the work that I’ve been doing in North America for the past decade.

Family Weekend at the University of Miami

Eric Stoller speaking at the University of Miami

People often ask me what I do for a living. Realizing that I probably don’t tell that part of my story very well, I’ve decided to post every now and then about what I’m up to as it relates to my work. Most of my speaking and consulting endeavors are the result of grass roots “promotion.” Whenever I speak in front of a large group of students, staff, faculty, family members (not my family, however, that would be pretty interesting), and/or industry leaders, I’m effectively showcasing my ability to educate and inform. This usually leads to future invitations to speak at events/schools/businesses.

Last week, I had the opportunity to speak at Family Weekend at the University of Miami as their keynote speaker. With a room full of parents and family members (and a few students), I gave a talk on social media, digital identity, career development, and thinking before you post/share/tweet/snap/etc.

My talk at the University of Miami included references to / examples of items from Twitter, reddit, Snapchat, Yik Yak, Facebook, YouTube, Instagram, Pinterest, Google Plus, Tumblr, and LinkedIn.

My next gigs include consulting visits to the Philadelphia College of Osteopathic Medicine and a keynote address at the NODA Annual Conference.

Webinar: Yik Yak on Campus – What You Need to Know About the Latest Anonymous Social Scene

Yik Yak on Campus: What You Need to Know About the Latest Anonymous Social Scene

Update: I’m giving a webinar on Wednesday, February 18th, at 2PM Eastern Time on Yik Yak on Campus: What You Need to Know About the Latest Anonymous Social Scene.

I’ll show you how Yik Yak works, provide examples of cyber-bullying AND positivity in actual mobile posts, and outline a strategy for anonymous-mobile discourse at your campus.

Students are quickly flocking to this application, posting anonymous “yaks” and engaging in good, bad, and ugly communication. A number of institutions have seen high-profile incidents involving the app in recent weeks including sharing of sex tapes, hate speech and harassment and threatening to commit a violent crime on campus.

Colleges and universities from across the United States are struggling with how to respond and whether or not there is value in being present on the platform.

What you will learn:

  • The history of Yik Yak and why it was geo-fenced at high schools.
  • Strategies for engaging your students via Yik Yak in a positive way to encourage positive change on campus.
  • Examples of troubling, real campus crises triggered by “Yaks” across North America and discover the practical ways to respond if similar “Yaks” appear on your campus.
  • Social media guidelines — for applications even beyond Yik Yak — that you can successfully adapt, construct and engage the campus community through your own social media standards.
  • How you can use Yik Yak as a social listening channel to explore your own campus themes and learning opportunities.

Once again, I’ll be partnering with PaperClip Communications for this webinar. Check out their site for more information and to register.

More info about Yik Yak: A recent post that I wrote about Yik Yak and why it is causing so many issues at campuses in the United States.

On “Side Hustles” and Being Your Own Boss

podcast with Eric Stoller

Every time I make it “around the horn” to celebrate another successful year of consulting, speaking, and writing, I get a bit reflective about the journey. As if on cue, Dustin Ramsdell from the The Student Affairs Spectacular Podcast, invited me to do an interview about my endeavors.

Here’s the full audio interview where I go into detail about my journey as a student affairs professional / higher education consultant. I manage to throw in some thoughts on work/life balance as well as some insight into what my typical day is all about.


Spoiler alert: life is great, work and life aren’t a dichotomy, and it’s been 4 years since I started doing this work full-time. Thanks Dustin for giving me some time on your show.

[image credit]

8 Speaking/Consulting Engagements in February

This month has been jam-packed with speaking and consulting engagements. One of my favorite moments on this month-long set of trips was when the Chancellor of Indiana University Southeast took a picture of one of my slides during my social media / digital identity presentation.

Chancellor taking a photograph of my slide

The Mobile Campus Revolution: It’s Not Rocket Science, It’s Star Wars

Mobile-Eric-Stoller

In addition to writing a couple of blog posts for InsideHigherEd while at Blackboard World, I also managed to put on a session about “The Mobile Campus Revolution.”

The fine folk from echo360 were on hand to record my talk with their lecture capture tech.

In order to embed the lecture capture content, I had to embed it in a separate page:
The Mobile Campus Revolution: It’s Not Rocket Science, It’s Star Wars

*Amazing sketchnote art courtesy of Gerren Lamson

**Sadly, there wasn’t any Red Bull available at the New Orleans Convention Center…an alternative energy beverage was consumed during the taping of this talk.

AACRAO Technology Conference Plenary

Slides from my recent talk at the AACRAO Technology Conference in Chicago.

Here’s part of the description from my talk…I covered a lot in 60 minutes!

Technology: Where are we today? Where are we going tomorrow?
Responsive web design, mobile apps, early alert systems, “big” data, privacy and social media are all topics that are extremely relevant to the work of admissions and registrars professionals.

However, regardless of the technology tools, we have to remember this too:

Resources, links, videos, etc, after the jump.

Continue reading AACRAO Technology Conference Plenary