A friend of mine received her sandals back from Chaco last week. It was the fourth time that she has had them re-soled. Inside with her newly soled sandals was a note from Chaco:
“Thank you for sending your Chaco sandals for repair. You join the thousands of people who take advantage of our on-site repair experts, a team that last year saved 13,270 pairs of sandals from an untimely visit to local landfills. By doing your part, you help us do our part to operate in the most environmentally sustainable way we can.”
Last summer, I purchased my first pair of Chacos. They are brilliant. I look forward to having them re-soled someday.