A little while ago, one of my favorite web comics, XKCD, did the equivalent of talking about Fight Club. The secret of tech support is now public. I actually breathed a sigh of relief!
A little while ago, one of my favorite web comics, XKCD, did the equivalent of talking about Fight Club. The secret of tech support is now public. I actually breathed a sigh of relief!
The secret is out! Usually when someone calls with an error I haven’t seen before, I ask them “background” questions to stall while I google, heh heh
Hadn’t ever seen XKCD before. Thanks for the pointer, and the laugh.