Archive for July, 2011
#ISTE11 and Emerging #EdTech
The 2011 International Society for Technology in Education (ISTE) Annual Conference and Exposition is the largest education technology (EdTech) event in the United States. In this recap video from the conference, attendees share their thoughts about why they attended ISTE and what they think is the future of EdTech.
It was my first time attending an ISTE event and I was greatly impressed. Educators + Solution Providers + Technology + Strategy = Awesome!
For more info about ISTE, check out my ISTE recap post at InsideHigherEd.com
Disclosure: My attendance at #ISTE11 was supported by the Adobe Education Team.
Delta Air Lines: Customer Service is a Process
My trip back to Columbia, South Carolina on Tuesday was an aeronautical marathon. Using the ACUHO-I travel service, I had booked my flight with Delta. Flying out of Columbia is super convenient. The trip to New Orleans via Columbia to Atlanta went smoothly. However, the return was another story. I fly quite a bit and this was the first time that I had the pleasure of experiencing significant travel delays.
The flight from New Orleans to Atlanta was going well until we actually got near ATL. According to the flight crew, bad weather in the form of a thunderstorm was keeping flights from landing or taking off. We were in a holding pattern over Atlanta for more than an hour. Things would have been remarkably unremarkable had it not been for the extremely negative attitudes of our flight attendants. Their negativity and overall lack of service made what would have been a tolerable situation and made it a less than desirable plane to be on. Running out of fuel, we ended up being re-routed to Savannah to refuel. It took about another hour and a half for our plane to land, refuel, and take off from Savannah. The flight attendants were quite rude when they talked to us. We were all ready to get off of the plane.
#ACUHOI Annual Conference & Exposition
In about a week’s time, I’ll be heading out to New Orleans to give a featured talk at the ACUHO-I Annual Conference & Exposition (ACE). In addition to speaking, I’m also meeting with ACE attendees as the “social media expert-in-residence” for the conference. I’m really looking forward to connecting with so many fantastic professionals. Here’s the description of my talk:
“We’ve Always Been Social (Media)”
Our communications and marketing tools evolve on a continual basis. Sites like Facebook, Twitter, and YouTube have become mainstays in our communications strategies. Learn how you can use the “big 3” to enhance your marketing endeavors, create opportunities for engagement, implement a content-based social strategy, and build measurable/sustainable connections.
Student Affairs Live (#SAlive) May + June
After moving 3,000 miles in May, writing for InsideHigherEd.com and spending time getting to know my new home of Columbia, South Carolina, I inadvertently missed posting some of my #SAlive show archives. So, having said that, head on over to http://higheredlive.com to catch up on all sorts of student affairs related shows.
Recent topics/happenings included: residence life, student conduct (conceal and carry was the topic), an epic conversation with Gwen Dungy (Executive Director of NASPA), Semester at Sea, the #NASPACPA Consolidation Vote, Dean of Students, and Academic Advising
