The secret of tech support
A little while ago, one of my favorite web comics, XKCD, did the equivalent of talking about Fight Club. The secret of tech support is now public. I actually breathed a sigh of relief!
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Student Affairs and Technology – my Inside Higher Ed blog
- Twitter Fast Follow: One more way to use Twitter to communicate with students September 3, 2010
- Augmented Reality and the Layar Reality Browser September 3, 2010
- Going to EDUCAUSE September 3, 2010
- Technology projects for the new academic year September 3, 2010
- Wifi at Student Affairs Conferences September 3, 2010
The secret is out! Usually when someone calls with an error I haven’t seen before, I ask them “background” questions to stall while I google, heh heh
annz0r
15 Oct 09 at 5:34 am
Hadn’t ever seen XKCD before. Thanks for the pointer, and the laugh.
Paul Cox
15 Oct 09 at 7:25 am